Nutritional Services/Hospitality


Hi, I'm Mary Crosgrove, Director of the Nutritional Services/Hospitality Department here at PCH. I have the privledge of managing the dietary and houskeeping staff.

We would like to make your stay as comfortable as possible so please do not hesitate to ask for something that is not found on the menu or anything else that might make your stay here at PCH more comfortable. We are here to please!

Our housekeeping staff is the first line of defense in infection control. If you come to our hospital, you'll see that it shines and shows! Our Press Ganey scores prove we are top rated. 

If you have any concerns or comments please give me a call! I can be reached at: (712) 335-5222, ext. 2219.

Our Dietician

Shawn Erickson-Welter, RDLD is PCH's dietician. She is available to provide nutritional recommendations for all inpatients with a nutritional risk.

Shawn also provides outpatient nutrition education for diet related illnesses and weight loss. To to set up an appointment or speak with Shawn, please call: (712) 335-5222.

Patient Services

You will be offered menu options according to the diet ordered by your care provider. A Hospitality employee from the Nutritional Services Department will come to your room daily with a menu for that day or the next day and go over the menu selections with you. We offer a variety of choices to accommodate you. If you don't see something on the menu that you would like, let us know. 

Our housekeeping staff is the first line of defense in infection control and they take great pride in making PCH sparkle and shine!

Guest and Visitors

Visitors to our hospital - Please help yourself to coffee and treats found up in the front lobby area. You will also find coffee down in the cafeteria and over in the north visiting room with the fireplace.

Guest Meals

The cafeteria is open from 7:00 a.m. until 5:30 p.m. After hours there is a refrigerator filled with items to purchase. If you would like to order a guest meal to the patient room please tell nursing or call 5222 to order a tray. The cost is $3. If you choose to come down to the cafeteria you can purchase your food and take it back to your loved ones room or eat in the cafeteria.

Cafeteria Hours

Monday thru Friday
Hot breakfast: 7:30 a.m. until 9:30 a.m.
Lunch: 11:30 a.m. until 1 p.m. We have several hot selections along with salad bar.
Supper: Supper meal will be delivered to the patient room at 5:30 p.m. If you would like to purchase a supper meal please let the kitchen know by 4:30 p.m.

Weekends and Holidays
You can order a guest meal for lunch or come to the cafeteria. You can also order a guest tray for supper. There are always a la cart items for sale. Please come and check our cafeteria out! Thank you for choosing to dine with us.