Financial Assistance

How do I find out if my insurance company will cover my hospital services?

Insurance policies can vary widely. We recommend contacting your insurance provider or employer directly to confirm coverage details and whether a referral is required. Many HMO plans require a referral from your Primary Care Physician. It’s always best to verify coverage before scheduling any procedures.

You can view our standard charges or estimate the cost of a procedure to help you better understand potential out-of-pocket expenses before your visit.

As a courtesy, we will bill your insurance company or companies using the information you provide at the time of registration. Once your insurance has paid or denied their portion of the charges, you’ll receive a statement from us. This statement will show what was paid and any remaining balance you owe. Please note, balances are due within 30 days. If you’re unable to pay on time, contact our business office to make arrangements.

Call our business office to create a monthly payment plan that fits your budget. If you miss a payment and don’t contact us, the payment arrangement will be canceled and further collection actions may be taken.

Payments can be mailed to:

Pocahontas Community Hospital
606 NW 7th Street
Pocahontas, IA 50574

Payments can also be made online.

If you cannot afford to pay your bill, you may qualify for help through our financial assistance program. If you’ve been denied by Title 19, don’t meet eligibility requirements, or are a resident of the Pocahontas County market area and meet income guidelines, you may be eligible. Click here to access the financial assistance application.

We do not send itemized statements by default, as they are costly and often confusing. However, we’re happy to provide one at no charge upon request. Please contact the business office if you’d like to receive an itemized bill.

Please call our business office with any questions or concerns at (712) 335-3501, Monday–Friday, 7:00 a.m.–5:00 p.m.